Chaos Strategist Fred LeFranc leads an informative panel of experts who share their strategies on receiving and analyzing guest feedback. The topic is crucial as operators and customers determine the safest ways to make their way through the pandemic.
By Michael Walters, RTS Partner If you work in the hospitality industry, you know that
Continue ReadingRTS Partner Len Ghilani writes: A little about my Chick-fil-A experience . . . I
Continue ReadingRTS Partner and data expert Michael Lukianoff discusses dynamic pricing, the return of discounting, slowing
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Multiple hours purchased are discounted for your benefit.
Multiple hours purchased are discounted for your benefit.