Michael Walters is a hospitality industry executive with thirty years of experience in both corporate and franchise operations. His expertise in building operational systems and processes, leadership development, franchising, and strategy has helped companies to improve operations along with sales and profits.

He has worked in a variety of restaurant concepts, including full service, quick service, and fast casual operations. Michael has held COO roles with Pokeworks, Roti Modern Mediterranean, and Fast Sandwich, LLC. Prior to his executive roles, Michael filled Vice President roles with Potbelly Sandwich Shop as VP of Ops and VP of Franchising during his fifteen years with the company. During his tenure at Potbelly, Michael helped the company grow from 6 company locations to over 350 corporate and franchise locations. In his earlier years Michael started his career working for Houston’s Restaurants where he learned how to execute exceptional service and operations.