Chaos Strategist Fred LeFranc on COVID-19’s Impact on Restaurants

RTS Chaos Strategist Fred LeFranc addresses the impact of the novel coronavirus on restaurants. In

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How to Keep Customers Coming Amid COVID-19

It's no secret your restaurant's customers are scared of getting sick. Restaurant operators are, too,

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Don’t Stigmatize Chinese Restaurants

For at least the past two weeks, owners of Chinese restaurants have been telling reporters

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Payment Tech: Dining-and-Dashing (Legally)

Payment technology (the technology surrounding a customer’s payment experience) is only adopted and used when

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Get ready ’cause here they come

By“they,” we mean Gen Z — the next contingent of customers to bedevil restaurant operators

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Site Unseen: Visually Impaired Customers

Set aside pesky third-party deliver issues and labor problems for a minute — and instead

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Branding: Eight To-Do’s to Do Right Now

Think of your restaurant’s brand as your reputation. It’s not what you say it is

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Restaurant Redux: Recession 2020 vs. Recession 2008

“Chief financial officers are bracing for a recession, cutting costs and hoarding cash to ride

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Assessments: Ready to Raise Capital for Your Restaurants?

Almost everyone knows the cost of entry into the restaurant business is comparatively low. Which

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Assessments: How to Protect Your Restaurant in 2020

Couple a predicted downturn in the economy with the start of a new decade, and we think

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